My Precious Pennies

I will be AWAY until late February as we do this moving thing...again.

Ginger from Attention Target Shoppers & Tricia from 1stopmom
will be holding down the fort in the meantime - thank you so much, ladies!

Sunday, November 9, 2008

Amazon.com Huggies deal update

UPDATE: After considerable time on the phone this morning, I have more developments in this royal mess.  Read about them here.

Yesterday I shared a Huggies deal with you - Amazon.com was selling a box of 264 size 1-2 diapers for $17.65 with $6.95 shipping. The diapers were sold/shipped by DAB Nutrition. I managed to get 528 diapers for $0.04 each with a giftcard, or so I thought.

I received my order confirmation email at 6:09 PM, but this afternoon at 12:34 PM I received an email stating my order was canceled with no reason given whatsoever. It's certainly not because they ran out of stock, because the diapers are currently selling for $69.95 + $9.95 shipping from DAB Nutrition.

Needless to say, I am more than just a little ruffled about this whole thing. There is no reason for a retailer to cancel an order just to force someone to pay $52 more for the same item. That is ridiculous.

Since it is Sunday, all that I've been able to do is call Amazon.com. The representative that I spoke with was extremely nice, and credited my account for $5 for my trouble, and then reimbursed me for another $5 to make up for the Amazon.com giftcard that I used (and cannot use again). However, since no actual "money" changed hands, Amazon.com cannot do anything further. They can't even tell me why the order was canceled.

I tried to call DAB Nutrition, but they are closed for the weekend. If you placed an order and had it canceled as well, I encourage you to contact Amazon.com AND DAB Nutrition. You can find the contact information for DAB Nutrition here. Even though Amazon.com says they can't do anything about it, I think it's a bunch of dog doody. They are in partnership with DAB Nutrition, and they allowed the product to be listed at that price. After all, I did not receive an order confirmation from DAB Nutrition - I received it from Amazon.com.

You can bet your bottom dollar that I'm not just going to let this go, and I will be sure to post updates on this ridiculous mess.

1 comment:

Boyd Team said...

What a mess! I hope it all works out!

 
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